AWWW Refund & Return Policy
Last updated: 12.12.2025
Hi there~ it’s your little monster! 🩵
Every product is carefully checked by my little magical hands before shipping~
To make sure you have the best shopping experience, here’s how our refund and return process works!
1. Scope
This refund and return policy applies to all items purchased from AWWW, except:
- Items that have been used or worn
2. Eligibility
To be eligible for a return or refund:
- Items must be unused and in their original packaging
- Requests must be made within 7 days of delivery
3. How to Request a Return
Please contact us at itsawwww1010@gmail.com with:
- Your order number
- Reason for the return or exchange
We will review your request and provide instructions for returning the item.
4. Refunds
- Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the returned item
- Depending on your bank or payment provider, the refund may take a few extra days to appear
5. Return Shipping Costs
- Customers are responsible for return shipping costs, except if the item is defective or incorrect
- We recommend using a trackable shipping method to ensure your return arrives safely
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Please contact us within 7 days of delivery
- We will provide a full refund or free replacement
7. Contact Us
If you have any questions about returns or refunds, please feel free to contact us:
- Email: itsawwww1010@gmail.com
- Business Name: AWWWW STUDIO
- SSM Registration Number: 202503205891 (TR0325962-D)
- WhatsApp :0137883222